Policy Last updated: February 4, 2026

1. Introduction

Chitralla Consulting is committed to safeguarding the privacy of our website visitors and service users. This notice applies where we act as a data controller regarding your personal data - meaning we determine the purposes and means of processing that data. In this notice, "personal data" means any information relating to an identified or identifiable natural person.

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2. The Personal Data We Collect

We process several categories of data to provide our services:

• Contact Data: Includes your name, email address, and telephone number. The source of this data is you or your employer.

• Transaction Data: Information relating to purchases of services, including payment details and transaction history.

• Communication Data: Content and metadata associated with any communication you send us via website forms or email.

• Usage Data: Data about your use of our website, such as IP address, geographical location, browser type, and length of visit. The source of this data is our analytics tracking system.

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3. Purposes of Processing and Legal Bases

We process your data for the following reasons:

• Operations: To operate our website and fulfill consulting service orders. The legal basis is the performance of a contract or taking steps to enter into one.

• Communications: To manage our relationship and provide support services. The legal basis is our legitimate interest in proper business administration.

• Legal Compliance: We may process data to comply with legal obligations (such as German tax records) or to protect your vital interests.

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4. Data Retention

Personal data will not be kept for longer than is necessary for its specific purpose.

• Transaction Data: Retained for 10 years to comply with German legal and tax requirements (GoBD).

• Communication Data: Retained for a maximum period of 12 months following the date of the communication if no professional relationship is established.

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5. Your Rights

Under data protection law, you have several principal rights:

• Right to Access: You can ask for copies of your personal data.

• Right to Rectification: You can ask us to correct inaccurate or incomplete data.

• Right to Erasure: You can request the deletion of your data, subject to legal limitations.

• Right to Restrict/Object: You can ask us to limit or stop the processing of your data.

• Right to Data Portability: You can ask that we transfer your data to another organization or to you.

• Right to Withdraw Consent: If our processing is based on consent, you may withdraw it at any time.

 

6. About Cookies

A cookie is a file containing an identifier sent by a web server to a browser.

• Session Cookies: Expire at the end of the user session when the browser is closed.

• Persistent Cookies: Remain valid until a set expiry date unless deleted by the user.

• Usage: We use cookies for authentication, security, and analysis of website performance. Blocking all cookies may have a negative impact on the usability of the website.

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7. Our Details

• Owner: This website is owned and operated by Regina Chitralla (Chitralla Consulting).

• Principal Place of Business: Postfachnummer 12 21, Beim Alten Ausbesserungswerk 6, 77654 Offenburg, Germany.

• Contact: You can contact us by post to the address above, using our website contact form, or by email at rchitralla@chitrallaconsulting.com.

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8. Credit

This document was created using a template from Docular.